ResBook is evolving to serve ALL tourism sectors to help drive bookings with an inspiring online presence! Read on to find out about how Tomahawk and ResBookare transforming to better serve you, our valued partner.
Drive Bookings Powered by ResBook
ResBook New Suite of Services
ResBook has expanded its products and services for smaller tourism operators across all sectors including accommodation, activities/tours, transport and inbound tour operators. The expanded services include 3 key methods to drive bookings:
Tomahawkβs focus will be on providing bespoke websites, marketing strategies and specialised digital marketing services, with a focus on supporting medium to large tourism organisations who wish to outsource their marketing.
How This May Affect You
For ResBook PMS only clients this won't make much difference, same great team and expertise!
If you are also a Tomahawk client with a Tourism Themed Website and/or use our Digital Marketing Packages your on-going support and invoicing will now be from ResBook. Same great team and expertise β just a different brand!
New Customer Support Email π
Our ResBook email address for support and sales of the 3 key services is changing for everyone, it is now:
Please add this to your contact list so emails don't go to spam! You will need to use this for all future day to day emails with us and all ResBook email newsletters will come from this address.
Your New ResBook Tourism Community!
We are building a new ResBook Community Group on Facebook for tourism! Our ResBook partners currently span New Zealand, Australia and the South Pacific so we are excited to build an exclusive, thriving tourism community by creating a forum where you can support and interact with each other!
We'd love you to join our newly formed Facebook group as a platform for creating a community of like-minded tourism businesses and where plenty of tourism-related news, events and insights will be shared. We also have a ResBook LinkedIn page where you can follow ResBook and tourism industry news.
As part of the vision to create a better-connected ResBook tourism community, a full-time, dedicated Business Development Manager will be on the road (and planes!) visiting ResBook customers in person to listen and support your business growth. We will share more soon!
'ResBook Presents' Webinar Series Coming Soon! π
Keep an eye on your emails in mid July as ResBook will be announcing our new webinar series that starts in August!
Questions?
Should you have any questions check out our FAQs page. For any further questions feel free to email the ResBook team at clientservices@resbook.com.
If you need support help with ResBook & NetZone you'll find answers for most questions in the Knowledge Base. Helpful articles with screenshots and videos can assist with resolving the most common issues, however if you still can't find your answer please refer to the following Support Guidelines for next steps. These guidelines also cover what to do for urgent issues.π
